Shipping Policy

All Basita Mir stoles are dispatched from Srinagar, Kashmir, India using specialist white-glove international couriers. Each shipment is individually registered, insured, and tracked.

Complimentary Worldwide Delivery

We offer complimentary insured shipping on all orders, regardless of order value or destination. Shipping is always free.

Delivery Timeframes

• United Kingdom: 5–8 business days
• Europe: 7–10 business days
• Middle East: 7–12 business days
• North America: 10–14 business days
• Rest of World: 10–18 business days

Customs & Duties

All prices are inclusive of customs duties and import taxes. You will not be charged any additional fees upon delivery.

Tracking

Once dispatched, you will receive a tracking number via email. Our courier partners provide real-time tracking updates.

Bespoke Orders

Bespoke commissions require additional production time of 3–6 months. Shipping timelines for bespoke orders will be confirmed upon order placement.